Privacy Policy

Information collected:
The information we learn from customers helps us personalize and continually improve your experience at JVG Sound. Here are the types of information we gather.

Automatic information:
We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use “cookies,” and we obtain certain types of information when your Web browser accesses our website. For security purposes JVG Sound sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

E-mail communications:
To help us ensure that our e-mails are productive in improving service and your shopping experience, we sometimes send you newsletters containing info on our services and products, notifications of changes to our policies and to confirm sales orders. If you receive e-mail from us, other than order notifications and receipts, please contact JVG Sound at or .

Your Internet browser has a feature called “cookies” which store small amounts of data on your computer about your recent visit to our site. However, cookies tell us nothing about who you are unless you specifically give us personally identifiable information. You do not need to have cookies turned on to visit our website. In addition, you may elect not to allow cookies to be collected by selecting certain options on your browser.

Why we collect this information:
We use tracking technologies in a variety of ways, including:

  • to keep count of return visits to our site
  • to accumulate and report anonymous, aggregate (data collected in mass), statistical information on Web site usage
  • to determine which pages and features users like best
  • to access to information collected

We do not attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider’s logs.

Use of information collected:
We will only record your e-mail address if you send us a message. Your e-mail address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your explicit consent.

This site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet.

Conditions of Use, Notices, and Revisions
If you choose to visit the JVG Sound Lighting & Visual Pty Ltd website, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the “Contact Us” link on the side menu, and we will try to resolve it.

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the menu or alternatively emailing